Privacy Policy

1. Information We Collect

Information you give us

When you fill out a contact form, request a quote, or email us directly, you may share your name, phone number, email address, property address, and a description of the work you need. We only collect what you choose to provide.

Information collected automatically

Like most websites, our Site may collect certain technical information automatically when you visit, including your IP address, browser type, the pages you view, and the date and time of your visit. This information is collected through standard server logs and third-party analytics tools.

Cookies

The Site may use cookies - small text files stored on your device - to help the site function and to understand how visitors use it. You can disable cookies in your browser settings, though some features of the Site may not work as intended if you do. We do not use cookies to track you across other websites for advertising purposes.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule estimates or service appointments.
• Prepare and send quotes based on the work you have described.
• Follow up on open estimates or completed work when reasonably necessary.
• Improve the Site and understand how visitors interact with it.
• Comply with any applicable legal obligations.

We do not sell your personal information to third parties. We do not use your contact information to send unsolicited marketing emails or texts beyond direct follow-up on your inquiry.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• With service providers who help us operate the Site or handle form submissions (for example, form and analytics tools). These providers are only permitted to use your data to perform services on our behalf.
• If required by law, such as in response to a valid court order, subpoena, or government request.
• To protect the rights, property, or safety of Palos Verdes Estates Masonry, our customers, or others.

4. Analytics and Third-Party Tools

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use the Site. These services may collect information such as your IP address, browser, and pages visited through their own cookies and tracking technologies. Their use of your information is governed by their own privacy policies. You can opt out of Google Analytics data collection by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

We retain personal information you provide for as long as reasonably necessary to respond to your inquiry, fulfill a service engagement, or comply with any applicable legal obligation. If you request that we delete your information, we will do so promptly unless we are required to retain it by law.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information, subject to any legal retention requirements.
• Opt out of any marketing communications we might send.

California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the information in Section 8 below.

7. Security

We take reasonable technical and organizational steps to protect the information you share with us from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of the Site after any changes constitutes your acceptance of the updated policy. We encourage you to review this page periodically.